Comments
from Clients of Kelly Richmond
As first time home buyers, Kelly Richmond was everything we needed him
to be and more, in a Realtor. He was informative and went into detail about what
to expect from this process. He had an answer for every question we asked, and
was able to walk us through everything step by step. He was available whenever
we were available & that was important to us, because of our hectic schedules.
Quick to reply to every email and voicemail, he truly kept us involved in the
communications with our lender and the selling agent. We knew every step of the
way what was happening, because of Kelly. We highly recommend him as a buyers
agent, to anyone looking to purchase a home.
Erin & Curtis Babcock |
Kelly Richmond is awesome! We have purchased 2 homes through him and
can't say enough good things to express how great he is. He really listened to
our needs, our desires and went above and beyond. He was there for us for every
need and every question. Kelly is very patient and tenacious. Even though we had
several houses awaiting short sales, he always responded in a timely manner and
was ALWAYS very professional and a great pleasure to talk to. I would have no
problem HIGHLY recommending him to anybody looking for real estate in the Reno
area. Not only is he highly professional, I would consider him a friend.
With great respect and gratitude, William & Karen Johnson |
The first time we contacted Kelly Richmond was the morning of May
28th, the Friday before Memorial Weekend. I had already taken advantage of his
website to research buying a retirement property in the greater Reno area. He
agreed to meet us that very evening to get an idea of what we had in mind. Our
intent was to do a fact finding trip to get an idea of where in the area we might
focus our search. Kelly interviewed us to learn about our needs and wants and
which areas we wanted to see. He then agreed to meet us the very next morning
to see properties. Kelly is great at research and is a marathon man when the situation
calls for it. The next two days he showed us 21 properties. One in particular
stood out so well that we went back for a second viewing. Before leaving Reno
to go back to the Bay Area that Monday, we put in an offer that was eventually
accepted. Kelly attended to the many steps needed to negotiate the closing process
while we were 200 miles away. Today, July 16th, we will visit with Kelly again
to pick up the keys to our new home. Kelly is tireless, patient, knowledgeable
and service oriented, especially adept at dealing with out of town clients. Most
importantly we feel that we can trust Kelly implicitly. I have dealt with real
estate agents in 5 different states and have never met his match. Kelly, you're
the best!
Cathy Slinkard and John Kultgen
Formerly of Livermore, CA |
| On behalf of my family I wish to send my greatest gratitude for your
services in helping purchase our new home. Several of my co-workers recommended
Kelly Richmond as a highly regarded buyer’s agent for a new home. How right
they were! Kelly was more than gracious helping my wife and me who were tainted
to say the least from our first home buying experience. He was patient, friendly,
and honest… traits that were apparent and comforting in this endeavor.
Kelly was a low/ no pressure guide in this process and was there to provide
us sound and experienced information. He drove my wife and me to over 30 properties
we had pre-designated to view. He told us the pros and cons of each of our decisions
which built our trust in him quickly. In addition to his support
and guidance he worked closely with our financier to make a short sale home happen
faster than any (even the seller) expected. He told us the risks upfront and gave
only educated and experienced answers to our questions, no matter how hard they
were. We highly recommend Kelly for any buyer, especially ones
that need a trustworthy and experienced buyer’s agent. Thank
you Kelly, Sara Jo and Trenton Johnson (and the whole Johnson gang!) |
Dear Homebuyer,
It is with great enthusiasm that I recommend
Kelly Richmond as a buyer's agent. Kelly listened carefully to our needs, searched
diligently through available properties, and spared no effort in helping us to
find our retirement home. We were long distance buyers and Kelly made every effort
to accommodate our availability. He was friendly, professional, and a pleasure
to work with. During our escrow, Kelly worked continually to help us meet deadlines
and answer questions that arose. He is a gem among Realtors, no pretenses, just
honest effort. We happily recommend him to anyone looking to purchase in Reno. Karen
and Sean deQueiroz |
Kelly was such a patient Realtor. We started looking for houses in
June and didn't close until February. It took three months to just find our house
with him always being available. Then after accepting our bid, another
ordeal with our lender took place. He still stuck out the hard times and finally
everything came together. After being in our house for a few months now,
we really appreciate his determination on working with the lender and us. We all
became a team. I would not hesitate to ask Kelly about anything house related
in the next year or two. I feel, while his work is done with us, he would still
take the time to help answer any questions on any problems should they arise.
He is a great character guy and I would not hesitate to recommend him to
anyone looking for a house. Thanks again Kelly,
Terry and Lorie Fitch |
| I recently employed Kelly Richmond as a Buyers' Agent during the search
for and subsequent purchase of my new home in Reno. I'm writing this letter to
recommend his services to anyone in need of a friendly, knowledgeable, extremely
responsive agent. As a Commercial Pilot my schedule is often unpredictable, Kelly's
flexibility really made the difference. It's obvious that he really cares about
his clients. Excellent customer service is sometimes hard to find these days.
Look no further, Kelly Richmond delivers. Sincerely,
Tim Healey |
I would like to express from the bottom of my heart how much I appreciated
the services provide by Kelly Richmond as my Realtor. It was a perfect real estate
purchase from start to finish, and Kelly went way beyond the line of duty to help
me find what I needed. Therefore, after showing me how much integrity, professionalism,
and continuous care even after I closed, I decide to build a friendship with Kelly
because he is the kind of person that I would be honored to have as a friend.
Again, I would like to thank Kelly for making my home purchase in Nevada
so quick, easy, and trouble free.
Sincerely,
Andy Wong |
To Whom It May Concern:
We used Kelly Richmond as our Real Estate
Agent when we purchased our home in Sparks. He took our requirements and thoroughly
researched the market for a home meeting our desires. He took note of our likes
and dislikes on each home shown, but never pushed us into a decision.
Ultimately we found a home that met most of our requirements and we negotiated
a purchase. The whole process was "painless" and carried out without
a problem and with professionalism. He arranged the necessary inspections and
chose an outstanding Escrow Agent.
We would not hesitate to recommend
Kelly Richmond to anyone considering a purchase in the Reno area, without any
reservations.
Doug and Arletta Thomas |
Kelly . . . my experiences dealing with you for over a year is that
you are the epitome of what a good Realtor is and should be.
You are
prompt, knowledgeable and informed. I am the type of person who says what they
think, regardless of the consequences. If I had been unhappy with you, at any
time in the past year, for any reason, I would have told you so before I changed
Realtors.
Before we first spoke, you didn't know I existed. I wanted
it that way. I had viewed your home listings on the Internet for some time without
having to give my name and phone number and then be pestered by an agent before
I was ready to go public. In several visits to Reno since, and in almost daily
or weekly requests for information for over a year, you have been an unbelievable
source of assistance to me. Talk about luck, when I picked your name off the Internet
as someone I might eventually use as a Realtor I had no idea in choosing you I
would be hitting the jackpot.
I am happy to state my experiences with
you as a Realtor have been wonderful. You are a true professional in your field
in every aspect of the word. I would be happy to talk to anyone about my experiences
dealing with you. Jim Edgemon |
| I have had a pleasant experience dealing with Kelly. We have purchased
four condo's through him and we are very happy with him. Brian Yeske |
To Whom It May Concern:
We highly recommend Kelly Richmond as
a very experienced, knowledgeable and helpful Realtor.
Mr. Richmond represented
us in looking for a home in the Reno area and was very perceptive in discerning
what our wants and needs were for moving to this area. We contacted him via the
Internet where he was the only one of 6 Realtors who responded to our inquiry.
He recommended a very convenient place for us to stay while here looking
at homes. He familiarized us with the Reno-Sparks area giving us an excellent
tour and maps of the whole area, and then provided us with printed descriptions
and details on the houses we would be seeing. His patience and understanding made
the task of choosing a home that much easier, and our move to Reno an enjoyable
experience.
He is very personable, efficient and organized, and we feel he
is a very fair and professional Realtor.
Sincerely,
Tom and Sandra
Shows |
| As first time home buyers we identified Kelly as a Realtor who had
the patience to answer all of our questions honestly and professionally.
Kelly will give you honest advice when looking to buy a home. Kelly is a very
good listener and is a very good advocate to have when searching for the right
home. Also if you want someone who is dependable and meets all commitments,
I would select Kelly Richmond as your Realtor. Randy and Melissa Miller |
| To whom it may concern: I was living in southern California and wanted
to relocate to northern Nevada. I solicited several Realtors on-line to provide
my wife and I with information about home prices and infrastructure. Kelly Richmond
was the only one that responded with detailed information that far surpassed our
expectations.
Subsequently, we flew to Reno and met with Kelly to visit
homes. Based upon our pricing and desired home layout, he strategically helped
us identify the area that met our requirements. He helped us to pin-point two
homes that we wanted to purchase, and eventually narrowed it down to the dream
home that we currently reside. Kelly's hard work, perseverance and honesty as
a Realtor has made us happy with our relocation, and we cherish him as a true
friend. Sincerely,
Doug Healy |
| We were trying to buy in Reno but lived 3000 miles away. Kelly not only
searched available houses for us and refined the search based on our input, but
went out of his way to help us with the sale. After 2 visits and numerous showings
of homes, we ended up purchasing a new home (to be built) with his help. During
the whole process he was there to assist with valuable information on what should
be on particular forms, who needed to do what and the whole closing process. He
then continued on taking pictures of the progress on the house every weekend.
Without Kelly's professional assistance and concern, I doubt we would have
ended up with the perfect house that we did. He not only wanted to represent us
but became one of our new friends in Reno when we moved in. I would recommend
his services to anyone looking to purchase a home in the Reno area. Ilo
Gassoway |
| Hi, Kelly We think you are a great Realtor. That was the first time
we bought a house in USA, we had met some Realtors before you, but we chose you
to be my Realtor was because you were very kind and had a lot of patience to explain
everything to me. You helped us to choose a great house, my family loved it. Thank
you for all you help. Shuai Wang |
Kelly, I just wanted to send you a note expressing my gratitude
for getting my house in Wingfield Springs sold. I believe your creativity, online
savvy, and tenacity were absolutely key to moving the property in such a difficult
sellers market. I also appreciated that you were available almost 24/7.
You are a true professional. Thanks again! - Nick Snow |
To Whom it May Concern
Re. Kelly Richmond
I had the pleasure
of working with Kelly when bought my condo two years ago.
He did a bang
up job, finding what I wanted in my price range. He did his homework and I found
just what I was looking for. I never felt pressure to buy something that was not
quite right.
He is very professional. I doubt that one could find a better
for a rep.
Sincerely,
Suzy Wampler |
Mr. Kelly Richmond and his Associate are truly two of the most professional
people that I have ever had the pleasure of dealing with. They are very customer
oriented, very vested in finding you the home that both you desire, can afford,
and ensuring the qualifications of the home and other parties you are dealing
with. I was a Realtor in Ohio for five years myself as well as having bought and
sold previous personal homes. I can say without reservations that I would recommend
highly using the services of this excellent Realtor. You will not be disappointed
and you will have a good experience in finding your real estate needs and completing
the transaction.KATHRYN SMITH |
I have worked with Kelly as my "buyers agent" to buy an
office building for my practice, about 2 years ago, at the very peak of the market.
We
were able to get a very good price on it, and to close the transaction the way
I intended.
I am happy to recommend Kelly as a hard working agent. Dr.
Lokshin |
Kelly helped me find my new house in Somersett after I had been looking
for over a year in a number of Reno neighborhoods. He is very knowledgeable about
residential properties throughout all the areas in which I was interested. I had
found some listings in a development in Sparks on Kelly’s website through
his MLS system before giving him a call.
We got together to look at the
properties I had found and Kelly had researched to find other likely properties
in my price range as well. Because of his diligent efforts to help me explore
alternatives, we found a property which perfectly fits the bill for me and were
able to move very quickly to close the deal on very favorable terms.
I
found working with Kelly to be very easy and collaborative without the pressure
tactics I have experienced from some other real estate folks and I would not hesitate
to recommend him highly to my friends and family.--------------
Bill Yundt |
| Dear Reno Realty, As you know we recently purchased a home in Reno
through the services of your associate Kelly Richmond and I wanted to let you
know that both Susan and I would confidently recommend him to anyone that we know
who was contemplating a move to your area. In mid summer we started shopping
for a house in the Bay Area in anticipation of a job related relocation from the
East Coast. After several months we became quite frustrated not only with the
prices but the lack of selection and started to think about the potential of other
areas. Reno/Tahoe was one of these areas and we made a trip over the mountain
to do some exploring. I had taken a look at the internet, liked your web site
and took Kelly's number. We called him from the car on the drive up and he agreed
to meet with us on short notice. After listening to our requirements he explained
the market, suggested specific neighborhoods and gave us a computer tour of the
MLS. After several hours Kelly sent us on our way with maps, Chamber of Commerce
brochures and other information. A few weeks latter we came back up and started
looking at houses. Over the next several months we covered the Southwest
Suburban submarket with Kelly looking at numerous houses, some more than once.
Kelly was very good at making himself available and devoting a significant amount
of time to us. Through this process Kelly shared his in depth and very helpful
area and market knowledge which he has gained from his years in Reno. He was always
patient with us and we never felt pressured. The end result was that we found
a house we liked at what appeared to be a good price, made an offer, had it accepted
and closed at the end of April. As to the closing, it needed to be accomplished
in relatively short order due the vendor's requirements and that fact that we
would be leaving for Europe on the first of May. Kelly made the arrangements for
all the third party reports and inspections and made sure that the process went
smoothly so that we could and did close on time. Based on over 25 years
of commercial real estate finance experience and having been involved in the purchase
and sale of numerous properties both here and in Europe I would like to commend
Kelly for the professional way in which he conducts his business and the high
level of service that he provides to his clients. Once again both Susan
and I could not have been happier with our Reno Realty experience. Thank
you and best wishes to Kelly. Very Truly Yours Stephen R Stepler,
CPA Senior Vice President
Capmark Investments LP |
| My wife and I made the decision to investigate areas we thought we would
like to move to from So Cal upon our retirement. One area we considered was the
greater Reno area from Truckee to Sparks in the north through the Southwest, Southeast
and Southern parts of Reno, on down to Carson City, Minden and Gardnerville. We
used the internet extensively and fortunately, we happened upon Kelly Richmond
and his RenoKelly.com website. We used his search engine to look through literally
hundreds of homes in the above areas and narrowed our search to Reno Northwest,
Reno South/Southwest/Southeast and Carson Valley (Carson City, Minden and Gardnerville).
At this point we first contacted Kelly with a list of almost 40 properties and
a request for him to show them to us over an upcoming weekend. Kelly met us at
his office and over the 2 days (Saturday and Sunday) Kelly showed us the 17 properties
from this group that were actually available. He did this with the fore knowledge
that we were shopping for areas rather than homes and had no definite plan to
move to Reno area or timing of any move. The result of this trip and the work
Kelly did in preparation for our visit plus his knowledgeable tour of the properties
and areas allowed us to leave at the end of this trip with the realization that
we wanted to move to Reno, had a realtor we wanted to work with, and had narrowed
our search to 2 specific areas. We went back home and started the process
to sell our existing home, while continuing to search the MLS through the search
engine on Kelly’s website, mostly at this point using email announcements
of listings suiting our preferences he provided. When we got an acceptable offer
on our home in So Cal, we again contacted Kelly on very short notice for another
weekend outing, this time on a Sunday Holiday. Of course Kelly was there to support
us and take us to look at the houses, which we had narrowed our home search to.
We found the one we wanted, made the offer and flew out the next morning. Kelly
was prepared for all this, had done all his homework so that the entire process
was so easy for us, and was executed with the very limited time available on our
part. The excellent service continued straight through the offer and acceptance
process and then the entire escrow process, to the happy day when we took possession
of our new home and then moved in. He continues to be available to my wife and
me, offering help in many ways. Kelly is the consummate professional, open, honest
and a pleasure to deal with. He and his business associate, have also become our
good friends through this process because they are so genuinely nice people that
we just want to be around. Dave and Mary Steele |
Call
Kelly Now! 775-219-6413 Kelly
Richmond, REALTOR, e-PRO, ABR, GRI
Realty Executives Reno/Sparks
3301 S. Virginia St., Suite
100
Reno, NV 89502 cell
= 775-219-6413
email = RenoKelly@RenoKelly.com
website = www.RenoKelly.com
FAX = 775-827-2031
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